Terms of service

RESCHEDULING OF LESSONS

You are welcome to reschedule a lesson so long as you provide at least 24 hours notice. All you need to do is go online and reschedule your appointment – it’s quick and easy, the way it should be. We reserve the right to consider the Lesson cancelled and charge as set out below.

From time to time we may reschedule a Lesson at any time by giving you reasonable notice including by telephone, email or SMS.

CANCELLING THE LESSON

If you wish to cancel a Lesson, you must do so through Radiance Driving School online booking system.

Should you cancel a lesson with less than 24 hours notice then we will forfeit your lesson fee.

LATENESS AND NON-ATTENDANCE (NO SHOWS)

If you arrive late for a Lesson the Instructor may only be able to offer you the remaining lesson time if they have a commitment to another lesson immediately after, and you will be charged for the full Lesson.

If you are more than 15 minutes late for a lesson without notifying us, we reserve the right to cancel the lesson and charge you the full cost of the lesson.

You acknowledge that:

  • the Instructor has sole discretion as to whether a Lesson will commence or continue;
  • the participation in a Lesson does not guarantee that you will acquire the necessary skills to pass any driving test;
  • driving a motor vehicle is an inherently risky activity and there is the risk of significant personal injury or damage to property;
  • we may record telephone calls received or made by us for training and quality assurance purposes;
  • we do not accept any liability whatsoever for personal property that is left in a Vehicle or on our premises; and
  • if you are not the Learner, you have made the Learner aware of these acknowledgements.

NO-SHOW or NON-PAYMENT (CASH):

Missed Classes & Non-Payment: By booking a class, the client agrees to attend and pay the full fee for the session. If a client fails to attend without prior notice (no-show), or fails to provide the agreed cash payment before the class commences, the full session fee remains payable. The client acknowledges that this constitutes a debt, and we reserve the right to seek payment through lawful means, including debt recovery processes if necessary.

LIMITATION OF LIABILITY

Certain State and Commonwealth legislation, including the Trade Practices Act 1974 (Cth), imply warranties or conditions or impose obligations which cannot be excluded, restricted or modified except to a limited extent. These Terms do not purport to exclude any statutory rights available to you and must in all cases be read subject to those statutory provisions.

Except for any liability which cannot be excluded by law or which is caused by our negligence, our liability for any loss (whether direct or indirect), damage or liability whatsoever (including to a third party) which may be suffered in relation to the Lesson, is limited to the re-supply of the Lesson.

You agree to indemnify and keep us indemnified against any loss, damage, liability or costs whatsoever (including to a third party) in connection with:

  • your breach of the Terms including the Learner’s Code of Conduct; and
  • use of Your Vehicle for the Lesson.

This Limitation of Liability clause continues to have effect after this agreement is terminated.

NO WARRANTIES

If and when you are deemed competent by your Instructor, your Instructor may recommend you to sit a Queensland Transport Driving Test, however, We give no warranty or guarantee that you will:

  • pass a practical driving test with a QLD Transport Driving Examiner; or
  • pass any other equivalent State or Territory based test; or
  • gain or develop the required skills to pass any driving test.

CURRENCY

All prices and charges are in Australian Dollars (AUD) including GST as applicable.

APPLICABLE LAW

This agreement is governed by the laws of the Queensland.

DECLARATION OF ACCURACY AND RESPONSIBILITY

You hereby declare that all the information provided is true, accurate, and complete to the best of your knowledge. You acknowledge that you are responsible for any false or incorrect information provided and understand the potential consequences of such misrepresentation.